This film is a great example of a business which has really taken advantage of the powerful combination of the Blackberry platform and the O2 network.
Note for Atlas
It is often difficult for a business to state what makes it refreshingly different. With First Independent Finance it’s simple!
Our whole ethos is based on Trust, Choice and Support where we help our customers make confident choices involving decisions which can have a far reaching and lasting effect in the future of their business.
We are committed to ensuring that our customers describe the service they received as nothing short of “excellent”.
We believe this theme should seamlessly flow throughout our whole business including the supplier and partners we choose to work closely with and we expect and demand the same service principles to be received by us from those supplier partners.
This includes our telephone communications provider Atlas Communications and is why we are delighted to continue our relationship and have extended our package with them and in fact decided to include more services from Atlas.
Hi Mo
I would like to take this opportunity to thank you with the way you have handled our 02 account.
It has been very refreshing to have been given such excellent service from yourself on behalf of O2 and Atlas
Any issues that have arisen have been dealt with prompt and professional manner and nothing has been too much trouble.
I fully intend to continue to utilise the service that your company offers on behalf of O2. (even if you don’t know what the best smart phone of 2011 is )
Once again thank you
kind regards
Tony Murray
East Lothian Digital
Dear Sir
This is a somewhat belated but very sincere Congratulations and Thanks to Atlas Communications but in particular to the staff at Irongray House.
I was one of those daft customers who left Atlas two years ago because of a cheaper deal elsewhere … I paid the cost,believe me !!!!! but came back to Atlas as soon as I could.
From the very first call to your company a pleasant and efficient receptionist put me through to Mo Sabur who from the first few words impressed me with his attitude, knowledge and competence. Thanks to Mo I now have a new mobile delivering calls text and emails. Nothing was a problem during the transfer from BT back to Atlas.
Whilst talking to Mo he suggested I also had a word with Scott about my business landline and again I was treated with respect and given all the information I required.
I am now fortunate to be a customer who can genuinely say that I have an excellent service for both mobile and landline and know that at any time I can request a face to face meeting with staff who take their customer service seriously and genuinely give the impression of being pleased to do so.
Sincerely
Margo
Margo C M Currie
Currie Consultants